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Integrated Voice
Response (IVR) Predictive Dial |
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Unique to CoMedia's network is the capability to launch predictive dial
campaigns. Need to get a message out, and fast, to your customers?
Provide us the call list, and pre-recorded message, and we'll do the rest.
This service can launch as many as 128 simultaneous calls when scheduled one
week in advance, and 32 simultaneous calls within three business hours of
our having received your call list and pre-recorded message.
Your message may include the
option to prompt the called party to dial 1 to be connected to a member of
your staff. An excellent resource in confirming scheduled
appointments, receipt of delivery, or quality control surveys.
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Features &
Benefits...
- Call blast your message
to thousands of numbers*
- Add email addresses and
your message can be delivered in WAV file format as well as called
delivery
- Called party can be
given option to press 1, and be connected to one of your staff
- Predictive Dial
statistics average 1 call transferred to a staff member for every 12
calls made by the service
- Post Campaign Report
reflects number of failed calls, calls transferred to staff,
number of redial attempts and successfully completed calls
* CoMedia is not
responsible for our customer's compliance with federally mandated "Do
Not Call Lists".
Focus On What Counts...
- Appointment Confirmation
& Rescheduling
- Truancy Reporting
- Product & Service
Delivery Receipt
- Quality Control Surveys
- Event Planning
Eliminate...
- Employee time invested
in outbound call campaigns
- Local Line costs
- Failed follow up to
patients, customers and clients
- Not knowing quality of
delivery
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